Pet Treatment
Treating & Cleaning Pet Stained Rugs
Removing urine stains and pet odour is a difficult task for a regular carpet cleaner, never mind a homeowner!
A standard professional carpet cleaning machines simply cannot remove all the odour from the fibres and backing of a rug and that is why it needs a deep clean in a specialised rug spa.
All pet stained rugs go through a multi-stage process including our soaking tub that really draws out any lingering odours.
Our Pet Stain & Odour Removal Process
Our pet treatment method is the most thorough cleaning process in the industry.
- We carry out a pre-wash dusting using our automatic duster to remove as much dry non water soluble soil as possible (sand grit and hair etc).
- Pre-treat with a sanitising solution.
- Pre-test and apply dye stabiliser if required (this is not guaranteed to work on urine but can aid greatly in reducing the amount of further dye migration caused by the urine).
- Wash the rug using automatic machine or hand wash method.
- Rinse and then rapid moisture removal using centrifuge.
- Re-apply sanitiser and odour eliminator product.
- Repeat washing procedure and hang to dry in our temperature controlled drying room.
- Once dry we use an o-zone machine to remove any residual odour.
- Any residual stains will be treated and removed where possible.
- Final detailed inspection before packing ready for collection/delivery.


Rug Cleaning Packages
Economy
Automatic Machine Wash- Recommended For Synthetic Rugs
- Pre-Wash Visual Inspection
- Insured Up To £200
- Fringe Cleaning (Machine Only)
- Disinfection (BSEN1040 Standard)
- Pre-Wash Dye Stabiliser
- 54 Point Pre-Inspection Report
PRO CLEAN
Automatic Machine Wash- Recommended For Synthetic & Wool Rugs
- Pre-Wash Visual Inspection
- Insured Up To £2,000
- Fringe Cleaning (Machine Only)
- Disinfection (BSEN1040 Standard)
- Pre-Wash Dye Stabiliser
- 54 Point Pre-Inspection Report
PREMIUM+ HANDWASH
Premium Wash By Hand Or Machine- Recommended For Handmade, Oriental, Persian, Delicate & Antique Rugs
- Pre-Wash Visual Inspection
- Insured Up To £50,000
- Fringe Cleaning (Detailing By Hand)
- Disinfection (BSEN1040 Standard)
- Pre-Wash Dye Stabiliser
- 54 Point Pre-Inspection Report
The Rug Laundry Reviews...
EXCELLENT Based on 158 reviews Melanie Evans2025-06-27Trustindex verifies that the original source of the review is Google. I had a rug that I thought was beyond saving—it was dirty, worn, and my dog had basically claimed it as her own bed. I was honestly ready to throw it away. Thankfully, I decided to try Rug Laundry first, and I’m so glad I did! They cleaned it so well that it looks like new again. I’m genuinely impressed with the result and the care they took. Highly recommend their service 5*** David Hunter2025-06-02Trustindex verifies that the original source of the review is Google. We had 3 rugs cleaned as we have dogs. They did an amazing job, clean as new. We would highly recommend the rug laundry Amanda Kate Clarke2025-05-21Trustindex verifies that the original source of the review is Google. Excellent service, they do exactly what they claim. My rug looks like new and I will use them again in the future. To anyone asking themselves the question....get it cleaned, or buy a new one? Check with The Rug Laundry first, especially if it is one you really like and can't replace. Meri2025-05-21Trustindex verifies that the original source of the review is Google. The rug laundry did a great job cleaning our thick pile rug - it's come back smelling amazing! Extremely friendly and efficient service - would definitely recommend! Chris Harman2025-04-09Trustindex verifies that the original source of the review is Google. I never thought they would restore this rug which was not expensive but had significant sentimental value to us to its original state. Really very happy! Claire Letchford2025-02-23Trustindex verifies that the original source of the review is Google. Great service from start to end. Everyone I was in contact with during the process was friendly and efficient. There's a good choice of services and pricing is clear. I had a new shaggy rug which had suffered from my cat deciding it was a lovely new litter tray. Cleaning it myself was proving impossible due to its weight and taking so long to dry. It's been returned to me as good as new and smelling lovely! So pleased I found this company and would absolutely recommend to everyone. Nicholas Prouse2025-01-19Trustindex verifies that the original source of the review is Google. The star rating isn’t high enough. This should be a ten star rating xxxxxxxxxx + x. I Would highly recommend this company, fantastic communication and a absolute amazing job. Lynne Davie2024-12-06Trustindex verifies that the original source of the review is Google. Excellent service. Very pleased with the outcome and my light cream rug like new. Highly recommended. David Pineau2024-12-04Trustindex verifies that the original source of the review is Google. Great professional friendly service. My 2 rugs look brand new!! I can recommend The Rig Laundry to everyone. Jerry Brown2024-11-15Trustindex verifies that the original source of the review is Google. Great service from The Rug Laundry.Our 80 year old rug has taken on a new lease of life after many years of neglect by elderly parents.Excellent communications regarding progress, and worth the cost given the lovely result.
Get in touch today for your free, no obligation, quotation.
Our friendly team are here to help with any questions or bespoke requirements you may have.
Call for a quote now:
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