We have three different cleaning packages and our prices start at £15.95 per square metre. For a detailed quote please fill out our Contact Form on our contact page or click ‘Get A Free Quote’ at the top of the page.

We are able to clean rugs up to 8m x 5m.

We endeavour to get your rugs washed and back to you as soon as possible. Our current turnaround is approximately two weeks but this may be longer during busy periods.

We do! Visit our Rug Repairs page for more information, or send us an email to hello@theruglaundry.co.uk and we can advise on how we can help.

We can offer a rug dying service, please get in touch with the details of your rug and to find out more information.

Unlike many other rug cleaners, we offer a collection and delivery service across the whole of the UK. Our dedicated driver collects and delivers rugs every Wednesday within our local area. If you live further afield we have a courier service we use to collect and delivery rugs.

Our local delivery driver will give you a call when he’s on his way to you, we aim to give you as much notice as we can but this is not always possible.

Our courier generally collects/delivers between 8:00am and 4:00pm.

Unfortunately due to how our deliveries work we’re not able to allocate you a 1-hour collection/delivery window.

The cleaning process usually takes about two weeks. If you need your rug(s) cleaned within a specific timeframe please enquire as we may be able to accommodate for a charge.

We take all payments via our online secure payment system. We do require a 50% deposit to be paid upfront with the remaining 50% due once the rug is cleaned. 

Once you’re booked in with us we can email your invoice to you which will include a link to pay online. It’s simple and easy to do!

We are insured up to £50,000 per item depending on which cleaning package is selected and this is subject to our terms and conditions.

We can clean natural fibre rugs. However, there are risks involved including, but not limited to, discolouration, change of texture, shrinkage and dye migration. Unfortunately it’s not possible to tell how a natural fibre rug will react until after it has been washed so we accept these rugs for cleaning only at our client’s risk.

We can clean viscose rugs but this is at the client’s risk as viscose rugs can be affected by liquid. Find out more about viscose rugs here.

We can clean rugs using various methods right the way from full immersion washing to completely dry cleaning. All rugs are tested for colour bleed and shrinkage prior going into our wash pits and it is this test that will determine the best method of cleaning.

All rugs go through our beating machine to remove built up dirt and dust. Whilst the back of the rug is gently beaten the secret is that the machine harnesses over 40,000 harmonic vibrations per minute. It is these vibrations that shake all the dry soil out from the rug without the need of heavy aggressive beating.

All rugs are dried thoroughly in our temperature and humidity controlled drying room before they can leave us. We test all rugs with a Protimeter before removing them from the drying room to ensure they are completely dry and safe to be stored if needed.

We recommend that all rugs are cleaned every 6 months to a year. This helps stop any dirt and dust getting built up in the fibres and helps to keep the rug in the best possible condition.

Certainly! We cover the whole of the UK and have a courier to ship rugs to and from customers. Our courier can takes any rugs with a pile up to 2 centimetres, and a width up to 2 metres. If you select our courier service we will send you packaging through the post to wrap your rug in, and then arrange for our courier to collect.

If you would like to organise your own courier to get your rug to us, this is not a problem but please be aware our opening hours are Monday to Friday, 8:30am – 4:00pm and we cannot take in any deliveries made around these hours.

We have a range of cleaning products which can be used on your rug at home. These include:

• Eco Spot & Stain Remover
• Smells Good, a fragrance for rugs and carpets.
• Virus & Bacteria Eliminator
• Blitzzz, a carpet and upholstery spot remover and sanitiser.
• Hand Sanitiser

Please get in touch for prices and more information.

We wash almost all of our rugs using our immersive cleaning methods. We can also clean using various other methods right the way from full immersion washing to completely dry cleaning. All rugs are tested for colour bleed and shrinkage prior going into our wash pits and it is this test that will determine the best method of cleaning.

If we find any areas of concern we will contact you straight away before any cleaning work is carried out. If you feel that you would prefer not to go ahead with the clean the rug will be stored until it is ready to be collected. There will be no charge for the initial inspection and/or test patch.

“Sprouts” or “sprouting” is the condition whereby small tufts appear above the level of the rest of the rug. Sprouts are an inherent condition of Peshawar rugs as the wool used in these rugs is machine-spun with a very hard twist. The yarns are twisted so tightly that they curl down into the pile. When the rug is sheared, the yarns curled into the pile are not cut. Cleaning, vacuuming, and foot traffic uncurl these longer tufts, creating many sprouts.