Our Cleaning Process
Our Cleaning Process
Our rug care technicians take pride in cleaning all types of rugs and attain the most hygienic and freshest results possible.
Whether you have a traditional or contemporary rug, we can restore its natural colours and beauty, bringing it back to its original condition and appearance.
Rug Cleaning Packages
Economy
Automatic Machine Wash- Recommended For Synthetic Rugs
- Pre-Wash Visual Inspection
- Insured Up To £200
- Fringe Cleaning (Machine Only)
- Disinfection (BSEN1040 Standard)
- Pre-Wash Dye Stabiliser
- 54 Point Pre-Inspection Report
PRO CLEAN
Automatic Machine Wash- Recommended For Synthetic & Wool Rugs
- Pre-Wash Visual Inspection
- Insured Up To £2,000
- Fringe Cleaning (Machine Only)
- Disinfection (BSEN1040 Standard)
- Pre-Wash Dye Stabiliser
- 54 Point Pre-Inspection Report
PREMIUM+ HANDWASH
Premium Wash By Hand Or Machine- Recommended For Handmade, Oriental, Persian, Delicate & Antique Rugs
- Pre-Wash Visual Inspection
- Insured Up To £50,000
- Fringe Cleaning (Detailing By Hand)
- Disinfection (BSEN1040 Standard)
- Pre-Wash Dye Stabiliser
- 54 Point Pre-Inspection Report
Rug Collection Service
Please note that rugs collected outside of Wales and the South West will be couriered by a national courier service. For rugs over 1.60 metres in width please contact us to discuss available options.
Blue Light Card Discount
We’re proud to go further for those who go furthest for us! So, we’re offering a 15% discount on rug cleaning* for the emergency services, NHS, social care sector and armed forces.
*To redeem this discount, please provide us with a picture of your Blue Light Card/applicable ID card. This discount can be applied to rug cleaning only, and isn’t valid on any collection/delivery costs. Discount cannot be used in conjunction with any other offer and is valid on a minimum spend of £50.00.
Rug Cleaning Process
Repair Service
Pre-Inspection
Dusting – Dry Soil Removal
Pre Wash Stain Treatment
Decontamination Treatment
Automatic Wash Tub Pre-Soak
Automatic Washing & Rinsing
Once it has passed through the scrub brush section it will then move onto the rinsing section where the machine will use pressurised water and squeegee system to thoroughly rinse all the dissolved soils and detergents away and apply a conditioner which gives a unique softness to the rug after rinsing and leaves a long lasting fresh scent. Antistatic agent contained in the conditioner helps prevent static electricity.
Hand Washing & Fringe Cleaning
Centrifuge Rapid Moisture Removal
Humidity & Temperature Controlled Drying
Stain Guard Protection Treatment
Final inspection & Packing
The Rug Laundry Reviews...
EXCELLENT Based on 158 reviews Melanie Evans2025-06-27Trustindex verifies that the original source of the review is Google. I had a rug that I thought was beyond saving—it was dirty, worn, and my dog had basically claimed it as her own bed. I was honestly ready to throw it away. Thankfully, I decided to try Rug Laundry first, and I’m so glad I did! They cleaned it so well that it looks like new again. I’m genuinely impressed with the result and the care they took. Highly recommend their service 5*** David Hunter2025-06-02Trustindex verifies that the original source of the review is Google. We had 3 rugs cleaned as we have dogs. They did an amazing job, clean as new. We would highly recommend the rug laundry Amanda Kate Clarke2025-05-21Trustindex verifies that the original source of the review is Google. Excellent service, they do exactly what they claim. My rug looks like new and I will use them again in the future. To anyone asking themselves the question....get it cleaned, or buy a new one? Check with The Rug Laundry first, especially if it is one you really like and can't replace. Meri2025-05-21Trustindex verifies that the original source of the review is Google. The rug laundry did a great job cleaning our thick pile rug - it's come back smelling amazing! Extremely friendly and efficient service - would definitely recommend! Chris Harman2025-04-09Trustindex verifies that the original source of the review is Google. I never thought they would restore this rug which was not expensive but had significant sentimental value to us to its original state. Really very happy! Claire Letchford2025-02-23Trustindex verifies that the original source of the review is Google. Great service from start to end. Everyone I was in contact with during the process was friendly and efficient. There's a good choice of services and pricing is clear. I had a new shaggy rug which had suffered from my cat deciding it was a lovely new litter tray. Cleaning it myself was proving impossible due to its weight and taking so long to dry. It's been returned to me as good as new and smelling lovely! So pleased I found this company and would absolutely recommend to everyone. Nicholas Prouse2025-01-19Trustindex verifies that the original source of the review is Google. The star rating isn’t high enough. This should be a ten star rating xxxxxxxxxx + x. I Would highly recommend this company, fantastic communication and a absolute amazing job. Lynne Davie2024-12-06Trustindex verifies that the original source of the review is Google. Excellent service. Very pleased with the outcome and my light cream rug like new. Highly recommended. David Pineau2024-12-04Trustindex verifies that the original source of the review is Google. Great professional friendly service. My 2 rugs look brand new!! I can recommend The Rig Laundry to everyone. Jerry Brown2024-11-15Trustindex verifies that the original source of the review is Google. Great service from The Rug Laundry.Our 80 year old rug has taken on a new lease of life after many years of neglect by elderly parents.Excellent communications regarding progress, and worth the cost given the lovely result.
Get in touch today for your free, no obligation, quotation.
Our friendly team are here to help with any questions or bespoke requirements you may have.
Call for a quote now:
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